Effective Date: 1 April 2026
1. Cooling-Off Period (ECTA)
You may return your order within 7 days of delivery:
- Item must be unused
- Original packaging required
2. Standard Returns
- Returns accepted within 7 days
- Items must be unworn and in original condition
3. Defective Products (CPA)
Within 1 month, you may request:
- Repair
- Replacement
- Refund
4. Refund Process
- Items inspected before refund
- Processing time: 5–10 business days
5. Return Costs
Customer may be responsible for return shipping unless item is defective.
6. Contact
Email: support@lacedupstore.co.za
